HubSpot Specialist Administrator

This is a remote position.

Position Summary

The HubSpot Specialist serves as the "Right Hand" to the Director of [link removed] is a technical operations role responsible for building,maintaining,and auditing the systems that power internal workflows and client [link removed] primary focus is on HubSpot management,advanced internal automations,supporting custom coding capabilities,and ensuring data integrity for executive decision-making.

We are seeking a highly organized and technical HubSpot Specialist to ensure our HubSpot environment is clean,automated,and [link removed] will be responsible for platform configuration,robust workflow design,and supporting custom workflows or basic coding enhancements to minimize inefficiencies and candidate mismatches.

Core Responsibilities

1. Operational Infrastructure & Automation

• Workflows for Ops: Design and manage internal workflows that automate hand-offs between Sales, Onboarding, and Client Success.

• HubSpot Management: Build and optimize ticket pipelines, set up automated client status updates, and manage Knowledge Base architecture.

• Process Mapping: Translate SOPs into functional HubSpot automations (e.g., automated reminders, task queues, and notifications).

• Custom Coding Integration: Support and maintain functional integrations or custom code blocks within HubSpot to extend workflow logic.

2. Data Integrity & "Janitorial" Oversight

• CRM Health: Conduct weekly audits to ensure contact, company, and ticket properties are being filled correctly.

• Database Maintenance: Manage deduplication, bulk updates, and property standardization to maintain "one source of truth."

• System Mapping: Ensure all custom properties align with executive reporting requirements.

3. Reporting & Dashboarding

• Ops Dashboards: Maintain executive-level dashboards tracking team capacity, ticket resolution times, and client health scores.

• Performance Tracking: Generate weekly reports to identify bottlenecks in the current service delivery process.

4. Technical Support & Documentation

• Team Enablement: Serve as the first line of support for team members regarding HubSpot troubleshooting.

• SOP Development: Create a library of "How-To" videos (Loom) and documentation for all HubSpot-related processes.

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Candidate Profile

• The "Systems" Thinker: You look for ways to make the system more efficient rather than just executing tasks.

• Service Hub Pro: Mandatory extensive experience with HubSpot Service Hub (Professional/Enterprise), including Ticket Status automation and SLAs.

• Reliable, Resilient & Proactive: You are highly responsive, comfortable in a fast-paced environment, and demonstrate strong resilience, adaptability, and the ability to handle pressure.

• Technical Coding Alignment: Prior experience performing or supporting custom coding within HubSpot environments is preferred. While candidates do not need to be coding experts, a basic capability, familiarity, and high willingness to learn coding concepts are required.

• Adaptability & Sourcing Drive: High capacity to learn technical automation tools (e.g., Claude Code) to build independent workflows and prevent misalignment.

Requirements

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Technical Requirements

• HubSpot Experience: Current certification in HubSpot Settings, Administration, or Reporting with at least 3 years of hands-on experience. Extensive experience with HubSpot Service Hub is mandatory.

• Advanced Logic Workflow Building: Proven ability to build multi-branch workflows with complex "if/then" logic.

• Custom Coding Capabilities: Prior experience or baseline capability to perform or support custom coding inside HubSpot environments. Willingness to leverage AI-assisted coding frameworks (e.g., Claude Code).

• Tool Stack Compatibility: Proficiency with HubSpot, Slack, Loom, and Project Management tools.

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Benefits

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.

Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.

Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.

Your Financial Rewards Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.

Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.

Originally posted on Himalayas