Assistance Co-ordinator

On behalf of our client, Manpower is seeking an Assistance Coordinator.

Join a fast-growing, international company where your career can truly take off.

We're looking for a proactive Assistance Co‑ordinator to join a dynamic travel support team. A role where you'll solve real problems, support people in urgent situations, and make an impact every day.

You'll be the person who makes things happen for travellers in need; organising care, managing travel arrangements, and ensuring everything runs smoothly behind the scenes.

What You'll Do

• Coordinate medical and travel support worldwide
• Arrange flights, hospitals, transport, and accommodation
• Work closely with international partners and internal teams
• Keep systems updated with accurate case information
• Monitor costs and handle service approvals
• Support customers with empathy and urgency

What You Bring

• Fluency in one of the languages : French, Arabic & Italian
• Strong communication and organisation skills
• A problem-solving mindset
• Team spirit and a customer-first attitude
• Good computer skills

Nice to Have

• Customer service or insurance experience
• Exposure to claims or assistance environments

Working Hours

• 37.5 hours per week
• Rotating shifts (including weekends & holidays)

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