Senior Product Operations Analyst

Role Overview

The Senior Product Operations Analyst owns the end-to-end demand intake and product operations approach across Product Ownership. The role brings structure, visibility, and control to a complex backlog aligned to approved business cases, shaping how demand is raised, assessed, and progressed.

What You Will Do

Organize existing demand, define clear standards for intake, documentation, and prioritization, and ensure all work is complete, governed, and ready before entering the backlog. Design and embed interim processes for intake, tracking, and reporting where tooling is still evolving.

Why It Might Be a Fit

The role operates with high autonomy and clear outcomes, requiring strong judgement, initiative, and confidence in ambiguous environments where processes and systems are being built.

Requirements

• Fluent in English, with excellent written and verbal communication skills
• Extensive experience in Product Operations, PMO, or delivery governance roles within complex, matrixed environments
• Proven record of designing, owning, and materially improving intake, backlog, and operational processes
• Strong, hands-on knowledge of workflow and ticketing tools such as Jira, ServiceNow, or Azure DevOps
• Rigorous systems mindset, strong attention to detail and data integrity, with a clear focus on outcomes, visibility, and operational control

Benefits

• Competitive salary
• Pension Scheme
• Bonus scheme
• Holiday allowance of 20 days plus bank holidays
• Tax Saver Travel Scheme
• Health Insurance Scheme
• Life Cover
• Employee assistance programme for employee wellbeing
• Group Income Protection
• Bike to Work Scheme
• Discounted onsite Gym Membership
• Discounted onsite Montessori

Originally posted on Himalayas