Medical Records Technician – Release of Information (ROI) Services (VAMC)

This is a remote position.

Pay Range: $22.47 – $24.32 per hour + Health & Welfare (H&W): $5.09 per hourRequiring Activity: VHAContract Period: 03/01/2026 – 08/31/2026Positions: 5 Full-TimeService Contract Act: Yes

Job Description

The Medical Records Technician (ROI) will support Release of Information operations at the Central Texas Veterans Healthcare System. Responsibilities include processing requests for Protected Health Information (PHI), validating authorization, retrieving and releasing records, logging requests, and maintaining strict compliance with HIPAA, the Privacy Act, VHA policies, and federal guidelines.

Technicians must ensure accuracy in release of information and adherence to national standards, including those established by CMS, AMA CPT, ICD‑10‑CM/PCS, and all applicable VHA/VA policies and credentialing requirements (e.g., CPC, CCS, CCS‑P). The technician must safeguard PHI at all times, interact professionally with veterans, legal representatives, and agencies, and maintain high customer service and turnaround standards.

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Requirements

• Required Certifications: CCS, RHIT, RHIA, CPC or CCS-P

Prior experience performing Release of Information (ROI) services

Knowledge of HIPAA, Privacy Act requirements, and medical confidentiality rules

Understanding of CMS, AMA CPT, ICD‑10-CM/PCS standards, and VHA/VA compliance

Ability to validate and process PHI disclosure requests

Experience with EHR systems; VA VistA/CPRS preferred

Strong communication and customer service skills

Ability to meet VHA credentialing and security clearance requirements

References Required:Provide three (3) references from your most recent roles.

• One reference must be within the past 1 year
• Include organization name/address, title, POP, work scope, and HR/manager contact info (name/title/phone/email)
• References may be government or commercial entities
• Lack of past performance is not considered favorable or unfavorable

Benefits

BenefitsComprehensive Health & Wellness Coverage

Medical Coverage: Multiple nationwide and regional options, including HMO, PPO, and HDHP plans, with access to 24/7 telemedicine and wellness [link removed] & Vision Insurance: Preventive, basic, and major dental services, plus vision exams, frames, and contact [link removed] Savings Account (HSA) & Flexible Spending Account (FSA): Pre-tax savings for healthcare [link removed] Assistance Program (EAP): Confidential support for mental health, legal consultations, and work-life balance.

Financial Wellbeing

401(k) Retirement Plan with Employer [link removed] Coaching: Budgeting tools and financial planning [link removed] Benefits & Adoption Assistance: Savings on mass transit and reimbursement for eligible adoption expenses.

Work-Life Balance & Professional Growth

PTOPaid HolidaysSick TimeTraining & Development: Access to on-demand courses and professional growth programs.

Additional Perks

MarketPlace™ Perks at Work: Discounts on fitness, nutrition, travel, and [link removed] Online Academy: Free wellness and professional development courses.

Full Benefits Package can be found at: Work With US

Originally posted on Himalayas