Customer Onboarding Specialist (Expert Tier)

Please whitelist the domains "[link removed]" and "[link removed]" with your email provider to make sure you get our [link removed]: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Customer Onboarding Specialist (Expert Tier) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on [link removed] we’re looking for a Customer Onboarding Specialist (Expert Tier) to start immediately Schedule Full-Time: Monday to FridayHours: 9:00 AM – 5:00 PM EST Key Responsibilities Handle new customer onboarding by following established SOPsProvide GoHighLevel technical support, including:Integrating Zoom accountsAssisting with phone verification issuesSupport Facebook Ads–related inquiries, including:Setting up Facebook Business ManagerCreating and managing ad accountsAnswering basic ad system questionsCommunicate with clients and internal teams via Discord Tools & Platforms GoHighLevelMeta (Facebook) AdsDiscord Required Skills & Experience Expert-level experience with GoHighLevelStrong working knowledge of Meta Ads, Facebook Business Manager, and ad accountsPrevious experience in customer onboarding or customer supportExcellent spoken and written English (very good accent required)Detail-oriented, reliable, and professionalComfortable working with offshore teams Technical Requirements: USB Headset with Noise Cancellation feature Working Webcam Computer with at least 1.8 GHz processor and at least 4GB RAM Main Internet Service Speed: at least 25 Mbps cable connection Backup Internet Service Speed: at least 10 Mbps Benefits: Health Insurance (HMO) Performance Incentives Job Security and Stability Paid Training Inclusive Culture Upskilling Opportunities 100% Work-From-Home Exceptionally Supportive Team Opportunities for Career Growth Fun Work Environment Holiday & Overtime Pay PAY: PHP76,000.00 Originally posted on Himalayas