German Speaking Reservations Agent For Singapore Airlines

Role Overview

Mercier Consultancy Group is proud to present an exceptional career opportunity for a German Speaking Reservations Agent For Singapore Airlines position in Greece. In this prestigious role, you will serve as a dedicated reservations and customer support specialist for Singapore Airlines, assisting German-speaking travellers with their flight bookings, itinerary changes, and aviation-related enquiries.

What You Will Do

Handle inbound reservations enquiries from German-speaking customers via telephone, email, and live chat, providing accurate and professional assistance in alignment with Singapore Airlines' world-class service standards. Process flight bookings, ticket amendments, cancellations, and rebookings within the airline's reservation systems.

Why It Might Be a Fit

Native or fluent German language skills (spoken and written) are essential for this role. A solid command of English (spoken and written) is required for internal communication and operational purposes. Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry is highly advantageous.

Requirements

• Native or fluent German language skills (spoken and written)
• A solid command of English (spoken and written)
• Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry
• Familiarity with airline reservation systems (such as Amadeus, Sabre, or Galileo)
• Strong communication and interpersonal skills
• A proactive, detail-oriented approach
• Valid EU passport or appropriate work authorization permitting employment in Greece

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Professional Training
• Comprehensive Health Insurance
• Dynamic, multicultural, and supportive working environment
• Genuine long-term career development opportunities within the Airlines / Aviation sector

Originally posted on Himalayas