Intervention & Research Coordinator (Clinical Research)

About Numan    Founded in 2018, we’ve already grown to be a 300+ team distributed across the globe, united by a singular mission: empowering people to take control of their health.   Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.   To deliver on our transformative mission, we are guided by our 5 company values:    • Patients first. • Learn fast. • Own the quality. • Succeed together. • Care deeply.   Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
About the Project Numan is launching a study to design and evaluate a novel, autonomy-supportive behavioural intervention for patients starting GLP-1 receptor agonist therapy for obesity. Built on Numan's validated MyBarriers Questionnaire (MBQ) – a five-phenotype cognitive behavioural tool that identifies individual barriers to weight management at treatment initiation – the intervention will be delivered as a 6-week virtual group coaching series. It aims to improve medication adherence at third medication refill through personalised, autonomy-supportive behavioural support, and will be evaluated using a randomised test vs. control design (c.750 patients per arm).   The Role Reporting to the Head of Clinical Research, this is a unique role at the heart of this research project. You will operationally coordinate the study, support the design of the intervention alongside the Senior Behavioural Medicine team, and deliver group coaching sessions to intervention arm participants. The role suits an experienced behavioural health practitioner who combines clinical credibility and coaching skill with the operational capability to coordinate a research study. You will lead on ensuring the intervention is designed to the highest behavioural science standards, delivered with fidelity, and that all processes run smoothly from recruitment through to study closure. There will also be scope to support other projects across the Clinical Research function.   The Team You will be an integral part of the Behavioural Medicine team, reporting directly to the Head of Clinical Research while working collaboratively with Senior Behavioural Medicine specialists, data science cohorts, clinical safety leads, and external project partners.

You'll be:

Research Coordination (~30%)
• Managing the day-to-day operational delivery of the study, including timelines, milestone tracking, and documentation.
• Developing and maintaining study materials – e.g. protocol documentation, participant information sheets, and consent forms.
• Coordinating patient recruitment and randomisation in line with the study protocol.
• Owning participant communications from invitation through to study closure, ensuring a high-quality patient experience.
• Coordinating quantitative and qualitative data collection across both study arms, in collaboration with the data science team.
• Maintaining accurate study documentation – e.g. participant records, protocol deviations, and operational logs.
• Supporting the preparation of monthly performance reports, interim analysis, and the final study report.
• Liaising across internal teams (data, coaching operations, clinical teams, platform) and with external project partners as required.
Intervention Design (~30%)
• Collaborating with the Senior Behavioural Medicine team to design, develop, and iteratively refine the 6-week autonomy-supportive group coaching series.
• Applying evidence-based behaviour change frameworks (COM-B, Self-Determination Theory, Motivational Interviewing, BCTs) to session structure and content.
• Developing the full suite of session materials: facilitator guides, participant workbooks, activity prompts, and follow-up email content.
• Designing the MBQ phenotype-feedback process for participants, ensuring the autonomy and personalisation lever is activated effectively from Week 1.
• Supporting the piloting and refinement of the intervention ahead of launch, incorporating participant and coach feedback.
• Developing and maintaining intervention fidelity documentation and coaching quality standards for the delivery team, working with key stakeholders to ensure safe delivery, appropriate escalation pathways, and clinical oversight of coaching content.
Health Coaching (~40%)
• Delivering the 6-week group coaching series to intervention arm participants via live virtual sessions.
• Applying the MBQ-informed, autonomy-supportive coaching approach, tailoring facilitation to the phenotype profiles and individual needs within each cohort.
• Using evidence-based techniques including motivational interviewing, values clarification, goal-setting, self-efficacy building, and environmental design.
• Maintaining accurate session records and contributing observational data to the qualitative outcome stream.
• Supporting participant retention and engagement throughout the programme, proactively identifying and addressing disengagement risk.
• Escalating any clinical or safeguarding concerns in line with Numan's protocols.
 

We're looking for someone who:

• Holds a relevant qualification in a behavioural health discipline – e.g. behaviour change, nutrition, exercise, psychology, or equivalent.

• Brings proven experience delivering behaviour change coaching in weight management or obesity care.

• Demonstrates a strong grounding in behaviour change theory and practice, including frameworks such as COM-B, SDT, and Motivational Interviewing.

• Has experience contributing to the design or development of behavioural interventions or health programmes.

• Possesses previous project or research coordination experience, backed by strong organisational skills and high attention to detail.

• Exhibits the clear ability to facilitate live, virtual group sessions, successfully creating psychological safety and autonomy-supportive group dynamics.

• Is comfortable following strict clinical processes and escalation pathways, including recognising and escalating side effects or safeguarding concerns appropriately.

• Displays a clear, warm, and empowering communication style that is inherently non-judgmental, destigmatising, and patient-centred.

It’s a bonus if you have:

• Experience in clinical research coordination (study materials, data monitoring, progress reporting, documentation).

• A baseline understanding of research ethics and governance processes.

• Active knowledge of GLP-1 medications and obesity pharmacotherapy in clinical or coaching settings.

• Experience with group coaching in a commercial, digital health, or NHS setting.

• Experience working in a fast-paced, digital-first health environment.

Our benefits include...   🏖  -  25 days holiday pro rata, plus bank holidays.  🩺  -  Health insurance with Vitality. 🚘  - Electric car salary sacrifice scheme with Octopus. 🧸  -  Enhanced maternity and parental leave.  🥳  -  A day off on your Birthday!  🐥  -  Nursery benefit provided by YellowNest. 💼  -  Employee assistance programme (access to therapy, financial planning and discounts). ⚖️  -  Generous pension (includes both employee and employer contributions). 💻  -  Flexible working options, including a dog-friendly office in Farringdon.  📚  -  Personal training and development budget via Learnerbly.  👟  -  Wellhub membership, giving you access to over 2,000 locations in the UK.  🚲  -  Cycle to work scheme. 🚆  -  Season ticket loan.  %   -  Discount on Numan products for your friends and family. 🤲  -  Paid volunteering days.    Diversity at Numan   At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.   We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.   Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.