Localization Business Development Specialist

This is a remote position.

• Maintaining and Developing relationships with potential & existing customers via telephone calls and emails.
• Responding to incoming email and phone inquiries.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Gathering market and customer information.
• Negotiating on price, costs, delivery, and terms of an agreement and closing sales with customers.
• Responds to prospective client inquiries quickly and completely, providing appropriate follow up as needed.
• Acting as a contact between the company and its existing and potential customers.
• Submits orders by referring to price lists and product literature.
• Manages all sales cycle activities.
• Identifying target markets, generating and qualifying leads.
• Planning and preparing presentations.
• Client satisfaction and retention reporting.
• Regularly follow up on existing clients and prospects.
• Business development Reports, Studies, and Feedbacks.
• Conduct outbound calls to prospective and existing business customers.
• Search and acquire information leading to direct contacts with prospective customers.
• Report and work with line management to identify target lists for prospective customers.
• Recording and expanding database and generate reports.
• Generate sales qualified leads by conducting Internet-based, targeted research based upon approved plan and transition to the appropriate Account Executive.
• Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals.
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Work on expanding and enlarging business cooperation with Company’s clients.
• Follow up monthly with the existing clients using business review technique to evaluate business cooperation status.
• Work closely with production’s teams and manage escalations to resolve and fix all issues the clients may be facing.
• Keep clients updated with the latest improvements, updates and new services added
• Execute sales plans to penetrate the market for Translation services and capture significant market [link removed] interaction with prospective clients to generate sales leads via phone calls, emails or face to face meetings.
• Meet sales targets through quality, strategic sales leads, building and expanding client relationships; troubleshooting client concerns; and preparing sales presentations and supporting documentation.
• Prepare and present professional corporate business proposals and executive presentations.
• Establish and maintain current and potential customer relationships.
• Ensure high-quality customer satisfaction and retention.
• Assist internal teams with administrative tasks, like dealing with payment-related issues and following up on customer inquiries.
• Help drive customer references.

Requirements

• 1 to 5 years of sales experience in the Translation and Localization industry.
• Excellent command of English, both written and spoken.
• Translation & localization industry experience is not required but helpful
• Proven track record in achieving sales targets
• Demonstrated sales ability in every aspect of sales life cycle
• Ideal candidate will have established a network of professionals and buyers within the industry
• Outstanding verbal and written communication skills
• Strong presentation and closing skills
• Must be comfortable doing business over the phone, and be a confident and aggressive prospector
• Well-organized and detail-oriented
• Team player with excellent interpersonal skills
• Excellent communication and negotiation skills

Originally posted on Himalayas