Portuguese Speaking Customer Support Specialist

Role Overview

We are seeking a talented and motivated individual to fill a Portuguese Speaking Customer Support Specialist position in Bulgaria, based on-site in the vibrant capital city of Sofia. This role combines career growth, international exposure, and an exceptional benefits package.

What You Will Do

Deliver high-quality customer support to Portuguese-speaking clients via phone, email, and live chat channels, accurately log and manage customer interactions, and consistently meet and exceed individual and team KPIs.

Why It Might Be a Fit

This role is ideal for Portuguese-speaking professionals who are passionate about delivering outstanding customer experiences and seeking a career with international exposure and a comprehensive benefits package.

Requirements

• Native or fluent Portuguese language skills, both spoken and written
• Valid EU passport
• Solid command of English (B2 level or above)
• Prior experience in customer support services, contact centre operations, or a client-facing role
• Strong interpersonal and communication skills
• Proficiency in using digital tools, CRM platforms, and standard office software

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance plan
• Fully Paid Relocation Package
• Monthly Performance Bonus
• €1,500 Signing Bonus
• Structured career development pathways
• Team events
• Supportive multicultural work environment
• Ongoing professional development opportunities

Originally posted on Himalayas