Service now Architect

Job Description of Service now Architect for Sydney :

Expertise in implementing ITSM Suite (Incident, Change, Release, Problem), Service Catalog, Service Portal.

• Expertise in customizing service now tool using Business rules, Clients Scripts, Script includes
• Strong experience in implementing custom dashboards/integrating reporting tools and CRM apps
• Experience in implementing discovery, service mapping suite.
• Experience in integrating third party applications using REST/SOAP methodologies
• Good background knowledge of hosting services (both cloud and on-perm)
• Clear concepts of compute workloads in physical, virtual and cloud environment
• Some knowledge of Unix based Operating System and monitoring tools.
• Good background knowledge of data networks (LAN, WAN, routing, switching and interconnects). Also, TCP/IP model and network layer.

Originally posted on Himalayas