Tech. Stack Portfolio Project Manager

Tech. Stack portfolio project manager is responsible to manage the end-to-end co-ordination and timely renewals of licenses across the portfolio. The duties include the following:

• Holding accountability for timely renewal of SW licenses, with 9-month window ahead of contract end
• Proactively anticipating issues, being resourceful in handling removal of roadblocks, escalating without delay when timeline in jeopardy
• Setting up and tracking of all renewals with weekly follow-ups across all platform/tool owners
  • Leveraging Agile principles, own and run weekly renewals scrum call to ensure progress
• Key point of contact to initiate, track and complete the documentation needed for Procurement processes, working with platform owners and leadership:
  • Procurement engagement form (9 months before renewal)
  • Deal Review Board (>$200K TCV)
  • Commercial Excellence Board (>$1M TCV)
• Planning and getting documentation done three quarters ahead of renewals; providing operational and budgetary report of progress and status
• Partnering with Compliance Lead in the team to document and track Compliance status (CASPR, Infosec, Privacy, Workers Council, Responsible AI, and Data governance) of all platforms / tools
  • Conduit towards IT to initiate, track and followup compliance and communication
• Leading, documenting and governing the Enterprise IT ESP application inventory in alignment with Marketing platforms, tools, owners and updates
• Besides overseeing the whole portfolio of SW licenses, as Marketing specialist, covering
• Partner Marketing, Events and ThousandEyes SW licenses renewals with the corresponding platform owners
• Identifying and centralizing the tracking of cross-charges "In" (i.e. groups outside CMOs reporting line funding Cisco Marketing)
• Engaging with IT and Finance teams managing company-wide contracts to ensure proper forecasting and actual billing via cross-charges (e.g. Snowflake, Tableau, GCP, AWS, which require complex calculations and attention to make sure we pay only what we consume replacing Doris)
• Continuously improving the SW licenses processes to keep them simple while making them more efficient, passing requirements to the License Governance and Scorecard Automation project manager
• Maintaining and managing all POs documentation in consistent naming convention and stored in SharePoint
• Maintaining and managing Tech. Stack platforms and licenses Sharepoint info on inventory, processes and key contacts
• Handling unexpected requests coming to Tech. Stack team when bandwidth is short Cisco Confidential
• For example, reconciling information between teams on budgets for licenses (e.g. between ZBB file, Allocadia, SW licenses data)

Originally posted on Himalayas