Administrative Assistant for a Healthcare Company in Australia (Home Based Part

Category: Health Care

Location: Newcastle West New South Wales Australia

• Schedule, reschedule, and cancel client appointments.
  
• Manage clinician calendars and appointment availability.
  
• Send online consultation links and appointment reminders.
  
• Monitor upcoming appointments to ensure all required documentation is received.
  
• Follow up outstanding forms and documentation as required.
  

Clinical Administration

• Review psychiatry referrals and prepare appointments scheduled within the next two days.
  
• Ensure intake forms, consent forms, checklists, and referral documentation are uploaded and accessible.
  
• Process and distribute psychiatry letters and correspondence.
  
• Monitor and action clinician requests and administrative tasks within Halaxy.
  
• Review and manage Halaxy alerts and notifications.
  

Billing & Accounts

• Process invoices and payments accurately.
  
• Manage NDIS, Victim Services, Medicare, and third-party billing as required.
  
• Enter fees and invoices for upcoming appointments.
  
• Monitor outstanding invoices and follow up where necessary.
  

Communication & Correspondence

• Monitor and respond to emails in a professional and timely manner.
  
• Process incoming electronic correspondence.
  
• Liaise with clients, referrers, clinicians, support coordinators, and external agencies.
  
• Maintain professional communication standards at all times.
  

Practice Support

• Monitor and manage the CNX (cancellation) list to maximise appointment utilisation.
  
• Provide general administrative support to clinicians and management.
  

Details

Originally posted on Himalayas